It should be simple. Start a task. Complete that task.

But things don’t always unfold that way in the agency world. 

Incomplete tasks pile up. They weigh your team down. They hide behind the scenes and drain the productivity out of your agency. 

You need to take back control — and here’s how you do that…

Make Incomplete Tasks a Thing of the Past ✅

Incomplete tasks are silently draining your agency’s potential. They create a backlog, tie up resources, and ultimately lead to missed deadlines and dissatisfied clients. 

The worst part? 

It’s a silent killer. 

You need to get serious about completing what you start. Here are three immediate changes to make:

First, commit to task completion. Prioritize finishing each task before moving on to the next. This minimizes the mental load on your team and reduces the need for context-switching.

Next, streamline your workflow. Adjust your team's processes to eliminate partially done work. Set clear expectations for task completion and regularly review progress to ensure nothing is left half-done. Half-done = not done. 

Implement a project management system with daily or weekly stand-ups focused on tasks closest to completion. During these meetings, prioritize discussing and addressing nearly finished tasks before moving on to new ones. 

This approach ensures that your team consistently pushes projects over the finish line, reducing the buildup of incomplete work.

Finally, focus on quality. Completing tasks fully reduces the risk of low quality and avoids the costly “rework” that often accompanies incomplete projects. In the end, you’re left with higher-quality results for your clients. And that’s what matters most.

These steps will help you take control and maintain control of your workflow. 

Is this a high priority to do?

You want your agency to thrive without the burden of incomplete tasks weighing it down. Every agency owner does.

So, yes, it’s definitely a high priority to do.

Taking action will lead to:

• Higher quality output 

• Improved team focus 

• A reduction in the backlog of unfinished work

Completing every task in full is critical to unlocking a smoother operation, and ultimately, better client results.

We can guide your transformation 📈

It’s a challenge to complete every task in full (and on time). It’s much easier to take regular advantage of your “back burner.”

But it doesn’t have to be this way. 

We’ve helped countless agency owners eliminate inefficiencies and transform their operations.

Need a partner to help you change your outlook on task completion? Reach out today and we’ll help you create an action plan. 

👉 Book a call with our team here 👈

Stay tuned for more actionable tips in next week's edition of The Agency CEO!

Until next time, 

Jesse Gilmore

CEO & Founder @ Niche in Control